What is Microsoft Dynamics RMS?

Microsoft Dynamics RMS offers affordable, flexible and clear-cut solutions designed to integrate and adapt to your retail needs, be them pos, mail order, and/or ecommerce.

Affordable - As an example, a 2 store with head office configuration could cost less than £8k.

Flexible - Customisable to your specific requirements,

Clear-cut - You can be up and running with multiple stores in a matter of weeks rather than months.

Integrate - Whilst Dynamics RMS offers many accounting functions it allows 2 way integrations to many finance systems.

Adapt - Scalable, start with a single store configuration and add tills and stores as your organisation expands.

If you would like to learn more and discuss how Dynamics RMS can benefit your organisation then please contact us.

Simply click on the thumbnails to view the screenshots..

Example EPOS screenshots

Key Features

Microsoft Dynamics RMS is made up of two compatible solutions, Store Operations and Headquarters. Together they can help you build a better business, one that’s more efficient and more profitable.

Microsoft Dynamics RMS - Features

Store Operations
Store Operations is a complete point-of-sale and retail management solution for individual stores, and often runs as a stand-alone application. It enables you to track and speed up point-of-sale business processes.

Microsoft Dynamics RMS - Store Operations

Headquarters
Headquarters allows managers at the head office of a multi-store business or chain to gather data from all their stores so they can have a complete view of the business.

Microsoft Dynamics RMS - Headquarters

Chip and Pins for RMS
Microsoft Dynamics RMS does not force you to use one supplier or another but enables the retailer to use whichever banking services and terminals they are familiar with.

The benefits of an integrated solution:
Steam-line card operations - Integrated card transaction processing helps reduce data entry at the point of sale and helps make reporting and transaction reconciliation easier at the end of day and month.

Reduce operating and labour costs - eliminates the need for separate POS terminals and card processors and separate phone lines as Microsoft Dynamics RMS simplifies the cashiers job and thus reduces operating costs while freeing up valuable counter space in store.

Increase customer satisfaction - fast and reliable transaction processing for a wider range of credit and debit cards giving customers greater efficiency and customer service.

Benefits

Easy to Use - Jump-start business productivity:

Automate your retail operation with one easy-to-use solution.
Speed checkout lines and help improve accuracy at the POS.
Maintain tight control over your inventory.
Steer your business in the right direction with information you can act on.
Provide the efficient, personalised service that keeps customers coming back.

Fast ROI - Realise the best return on your investment (ROI):

Drive down the costs of doing business.
Keep your focus on your business and customers, without taking time out to manage technology.
Avoid overstocks and out-of-stock situations and reduce shrinkage.
Maximise cash-in per customer and marketing returns.

Adaptable - Compete more effectively with a flexible solution designed for growth:

Personalise the technology to fit your needs today and tomorrow.
Control and manage the way your business grows and changes.
Make your existing Microsoft Office System software part of your business management system.
Connect financial information and processes with Microsoft Dynamics GP.

Backed by Microsoft - Work from a solid foundation that’s backed by Microsoft:

Run your business on a reliable, unified technology platform.
Build your business on an unshakeable foundation.
Protect your investment with technology that is widely compatible.

Top 10 reasons to buy Microsoft Dynamics Retail Management System (RMS)

Respond rapidly to consumer demands, proactively manage inventory and pricing, and control critical business information across your retail network, from the point of sale (POS) to supply chain, customer, and financial management systems.

Here are 10 ways that Microsoft Dynamics Retail Management System (RMS) can equip you to compete in a demanding, constantly changing retail marketplace.

1 - You can make better use of your employees’ time and energy.
Equipped with a familiar, Microsoft Office-like interface, a host of automated operations, and integrated information, your staff can focus on keeping pace with customer demand for products, and delivering superb service, even if they’re new to their jobs. Associates can learn basic POS functions in minutes, while managers can ensure smooth operations at both the store level and at headquarters with real-time visibility into inventory, purchasing, and sales performance and trends.

2 - Fast, flexible transaction processing lets you keep pace with retail giants.
Today’s customers simply expect checkout processes to go without a hitch, even for complex requests and transactions. With Microsoft Dynamics RMS, associates can check prices, availability, and stock location instantly. They’ll be able to access complete customer information, manage multiple tenders and partial payments, and process debit and credit cards without the need for expensive middleware and high transaction fees. They can also quickly create and process returns, back orders, sales quotes, work orders, and layaways.

3 - Maintain tight control over products, shelf space, and suppliers.
Microsoft Dynamics RMS is designed to help retailers respond rapidly to consumer demands, ensure efficient replenishment, and build cost-effective relationships across the entire supply chain. You can effortlessly track and manage inventory using any stock and sales method and a wide range of inventory types, and help reduce theft and shrinkage with system security. Specialty retailers in particular will welcome easy-to-use wizards that simplify management of complex, multi-dimensional inventory. Just as important, automated, customisable purchasing functionality gives you the control and flexibility you need to keep pace with specialised ordering requirements.

4 - Transform silos of information into a connected enterprise.
Integrate your head office, individual store offices, and POS information and processes. Microsoft Dynamics RMS delivers a complete POS solution that integrates with a number of Enterprise Resource Planning (ERP) and accounting applications such as Microsoft Dynamics GP, providing retailers with an end-to-end retail and financial management solution for managing a multi-store network. Along with reducing data entry and helping eliminate errors, your connected solution can help you adapt smoothly to changing mid-market requirements and drive a lower cost of ownership.

5 - Focus on innovation and growth.
Thousands of retailers are using Microsoft Dynamics RMS to meet demanding small and mid-market requirements. As you continue to grow your business across stores and retail channels, Microsoft SQL Server database technologies provide a flexible database for setting up new stores, managing and storing virtually unlimited information, and exchanging data across platforms to reach a global network of customers, partners, and suppliers. You can also extend the reach of your business and sales operations with add-on solutions from independent software vendors (ISVs), including e-commerce, mobility, business intelligence, and merchandising.

6 - Simplify complexity with centralised control of store information.
Microsoft Dynamics Retail Management System Headquarters equips multi-store businesses or chains to roll up and manage data for all stores from the head office. From one central location, you can view, analyze, and share information across your entire business, as well as manage purchasing and inventory chain-wide, by region, or by store. Centralised control over pricing helps ensure accuracy across all your stores and enables you to set up and monitor flexible pricing structures, discounts, promotions, and sales at both individual stores and chain-wide.

7 - Stay on top of performance with accurate, timely data about sales, profitability, inventory, and customers.
Put your information to work with more than 100 standard reports and the ability to analyze and share information in multiple formats. You can know exactly what’s selling best, who’s buying, and when—by department, category, or store—decide on a dime what to buy or mark down, and track return on investment (ROI) for marketing initiatives.

8 - Hardware requirements won’t put you out of pocket.
Microsoft Dynamics RMS can work with your existing computers or OPOS (OLE for POS) compatible peripherals. You can also purchase complete software and hardware packages from leading providers, designed to maximise affordability and quality for your total solution.

9 - Gain peace of mind with a solution designed to drive down ownership costs.
Whether you want to simply install Microsoft Dynamics RMS in a few stores or deploy a chain-wide enterprise solution tailored to specific requirements, you can count on a flexible platform designed for integration and growth, rapid implementation, and expert assistance from i-bussol. Just as important, you’ll have the backing of comprehensive maintenance and support that ensures you’re current with updated releases and provides you with fast resolution of questions and problems.

10 - Go ahead and take that holiday.
Microsoft Dynamics RMS lets you stay in control of your business even when you’re out of the office. Because your business processes are based on an integrated, automated system, your operations can run smoothly whether you’re on site or away. Automated tracking for all transactions and inventory movement helps reduce shrinkage, false returns, credit card fraud, and unauthorized discounts. Plus, built-in user security ensures employees have access only to the data they need to do their jobs. The result? Freedom to go home at the end of the day—or even to take the holiday you’ve put on hold.

Customer Case Study - WPS Petcare Group

Microsoft Dynamics RMS - Ministry of Sound